SHIPPING COORDINATOR POSITION
We’re looking for a super-awesome Shipping Coordinator to join the Artizen Coaching team. The Shipping Coordinator will be responsible for snail-mailing our tangible products (books and creativity kits like these and these) to our worldwide creative community. Must be local to East Bay (ideally in Berkeley/El Cerrito/Albany/Oakland).
Responsible for:
- Assembling kits (kits includes booklets, envelopes, cards, and other supplies)
- Shipping products both domestically and Internationally using Stamps.com (we ship out within 2 business days of receiving order)
- Storing some inventory and supplies in their space
- Coordinating with team to replenish and pick up inventory (main storage in El Cerrito)
- Printing invoices and postage
- Keeping track of product inventory and supply levels using Google spreadsheets
- Picking up returned packages at UPS Store at 1569 Solano Ave, #263 in Berkeley, returns are rare
- Resolving issues with missing or returned packages
- Updating process documentation
Skills/qualifications required:
- Working knowledge of Google Spreadsheets and Google Docs
- Ability to use Stamps.com our shipping system
- Ability to use asana our project management system
- Access to car to pick up inventory/supplies and to pick up returned packages
- Strong customer service experience
- Excellent communication skills
- Strong problem-solving skills to resolve any issues with customer orders and to proactively streamline/improve processes
- Detail oriented, organized, proactive, trustworthy, reliable
- A positive, fun-loving attitude 🙂
- Experience in shipping or logistics a plus but not necessary as long as there’s a willingness to learn
Pay commensurate with experience. Hours vary but on a normal month are between 6-10 hours total, during a month we have a sale it can be up to 20 hours total.
To apply please email our Online Business Manager Sara Lingenfelter at sara.lingenfelter@artizencoach
